Last updated October 21, 2026
Viscap Media LLC ("Viscap Media," "we," "us," or "our") operates the website https://www.viscapmedia.com (the "Website"). This Privacy Policy explains what personal information we collect through the Website, how we use and share it, how long we keep it, and the choices and rights you have.
This policy covers the Website and the information you send us through it. The creative, advertising and consulting services we provide to clients are governed by separate written agreements.
Questions or concerns? Email us at support@viscapmedia.com.
When you complete a form on the Website (for example, to apply to work with us or to request access to a video), we collect the information you enter, which may include:
When you book a call, you use our Google Calendar booking page, where you may enter your name, email address and any notes, and choose an appointment time. Google shares those booking details with us so we can hold the call.
If you email or call us, we receive whatever information you choose to include.
Please do not send us sensitive personal information (such as health, financial account or government ID information) through the Website. We do not request it.
When you submit a form, we also record:
Like any website, our hosting and security provider processes your IP address and standard request information (such as the pages requested and your browser type) to deliver the Website and protect it from attacks.
If you accept analytics and advertising cookies, Google Analytics and the Meta Pixel collect information about how you use the Website, such as the pages you view, how you arrived, approximate location and device information. See Cookies and similar technologies.
Apart from the booking details provided by Google Calendar when you schedule a call, we do not buy personal information or collect it about you from other sources through the Website.
We use personal information to:
We do not use your information to make decisions about you based solely on automated processing that produce legal or similarly significant effects.
If you are in the European Economic Area, the United Kingdom or Switzerland, we rely on the following legal bases:
We do not sell your personal information. We share it only as described below.
We use service providers that process information on our behalf and under our instructions:
When you accept advertising cookies, the Meta Pixel sends information about your visit to Meta to help us measure and improve our ads. Some US state laws treat this as "sharing" for cross-context behavioral advertising or as "targeted advertising." It happens only if you click "Accept," and you can opt out at any time as described in Your privacy rights.
We use a small amount of browser storage that the Website needs to work (for example, to remember your cookie choice and which campaign link you arrived from). Analytics and advertising cookies from Google Analytics and the Meta Pixel load only after you click "Accept" on our cookie banner. If you click "Decline," or your browser sends a Global Privacy Control signal, they do not load. You can change your choice at any time. Our Cookie Policy lists the specific cookies and storage we use.
Some pages include content embedded from other services, including Wistia, Vimeo and YouTube videos, our Google Calendar booking page and a Facebook social plugin. When this content loads, those services may receive your IP address and browser information and may set their own cookies, under their own privacy policies. The Website also links to other websites, such as our social media profiles. We are not responsible for the privacy practices of websites and services we do not control, and we encourage you to read their policies.
We keep information you submit through the Website for as long as we need it to respond to you and manage any resulting business relationship. We generally delete or anonymize it within three (3) years after our last interaction with you, unless the law requires or permits us to keep it longer (for example, for tax, accounting or legal-claim purposes). Hashed IP information used to prevent spam is used only for a short period. Analytics and advertising data are kept according to the retention settings of Google and Meta.
We use reasonable technical and organizational measures to protect personal information. These include encrypting the Website and form submissions in transit (HTTPS), storing submissions with access limited to authorized team members, and protecting administrative access with passwords. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We are based in the United States. Our service providers may process information in the United States and other countries where they operate. Where the law requires, we rely on appropriate safeguards (such as standard contractual clauses offered by our providers) for transfers of personal information from the EEA, UK or Switzerland.
The Website is intended for businesses and adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us at support@viscapmedia.com and we will delete it.
Depending on where you live, you may have the right to:
How to make a request: email support@viscapmedia.com with the subject line "Privacy Request" and tell us what you would like us to do. We may need to verify your identity, for example by confirming the email address you used. You may use an authorized agent; we may ask for proof of their authority. We respond within the time the law requires, generally within 45 days.
Cookies and advertising: click "Decline" on the cookie banner, use the "Change cookie settings" link in our Cookie Policy, or turn on Global Privacy Control in your browser.
Marketing communications: you can ask us to stop contacting you at any time by replying to our email or emailing support@viscapmedia.com.
Appeals and complaints: if we decline your request, you may appeal by replying to our decision. If your appeal is denied, you may contact your state Attorney General. If you are in the EEA, UK or Switzerland, you may also complain to your local data protection authority.
In the past 12 months we have collected the following categories of personal information through the Website, for the purposes described in section 2:
We do not collect sensitive personal information through the Website for the purpose of inferring characteristics about you. We do not sell personal information, and we do not knowingly sell or share the personal information of consumers under 16. California residents may also request information about disclosures for direct-marketing purposes under California's "Shine the Light" law; we do not disclose personal information to third parties for their own direct marketing.
If your browser sends a Global Privacy Control (GPC) signal, the Website treats it as a request to opt out: analytics and advertising cookies do not load and the cookie banner is not shown. There is no uniform standard for other "Do-Not-Track" browser signals, so we do not respond to them separately.
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date at the top of this page. If we make material changes, we may also notify you by other means.
If you have questions or comments about this policy, contact us at:
Viscap Media LLC
6587 Keynote Dr, Suite 200
Las Vegas, NV 89118
United States
Email: support@viscapmedia.com
Phone: (847) 800-2537
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